Terms of Service

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Quantivo ("we", "us", or "our"), concerning your access to and use of our website and services.

By accessing the site or using our services, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, then you are expressly prohibited from using the site and our services.

Quantivo provides strategic IT consulting, cloud infrastructure architecture, digital transformation strategies, and custom software engineering. Our services are primarily intended for businesses, enterprises, and organizational entities.

Specific project scopes, deliverables, timelines, and costs for our consulting services will be detailed in individual Statements of Work (SOW) or Professional Services Agreements (PSA) signed by both parties.

Our services are not directed to or intended for use by anyone under the age of 18. By using our services, you represent and warrant that you are of legal age to form a binding contract and have the authority to bind the business entity you represent.

To access certain features of our services, such as the Client Portal, you may be required to register an account. You agree to provide true, accurate, current, and complete information during the registration process.

You are responsible for safeguarding your login credentials and for all activities that occur under your account. You must notify us immediately at legal@quantivo.cm if you suspect any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

You may not access or use the site or our services for any purpose other than that for which we make them available. The site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the site, you agree not to:

• Systematically retrieve data or other content from the site to create or compile a collection, compilation, database, or directory without written permission from us.
• Circumvent, disable, or otherwise interfere with security-related features of the site.
• Engage in unauthorized framing of or linking to the site.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the site.
• Use the site in a manner inconsistent with any applicable laws or regulations.

The Quantivo Client Portal allows you to manage project requests, track active engagements, message our team, and manage financial instruments. Access is granted solely for the purpose of communicating and collaborating on our mutual projects.

You are entirely responsible for the data, files, and information you upload to the Client Portal. Quantivo reserves the right to suspend or terminate portal access if we detect fraudulent activity, security breaches, or misuse of the platform.

Unless otherwise indicated or explicitly stated in an SOW or PSA, the site, all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site (collectively, the "Content") and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us.

Clients retain full ownership of all data, proprietary information, and materials they upload or provide to us during an engagement. Upon full payment of project invoices, clients are granted a perpetual, non-exclusive license to use the final deliverables as specified in their respective SOW or PSA.

For paid services, invoices are generated and transmitted securely via the Client Portal or through direct communication. Payment terms, including the currency, due date, and accepted payment methods, are specified on each individual invoice.

Late payments may result in a temporary suspension of project deliverables, portal access, and consulting services until the balance is settled. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the site.

During our engagement, both parties may have access to confidential, proprietary, or sensitive information belonging to the other party. Both parties agree to maintain the confidentiality of such information and to use it solely for the purpose of fulfilling the obligations under these Terms or an applicable SOW/PSA.

This obligation of confidentiality shall survive the termination of our engagement. Exceptions apply to information that is publicly known, already known prior to disclosure, or independently developed without use of the confidential information.

The site and services are provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof.

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or our services. Our total liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the site; (2) breach of these Terms of Service; (3) any breach of your representations and warranties set forth in these Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

These Terms of Service shall remain in full force and effect while you use the site or our services. Without limiting any other provision of these terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site and services, to any person for any reason or for no reason.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

These Terms of Service and your use of the site and services are governed by and construed in accordance with the laws of Cameroon applicable to agreements made and to be entirely performed within Cameroon, without regard to its conflict of law principles.

For international clients, disputes may optionally be resolved through binding international arbitration if agreed upon in a specific Statement of Work or Professional Services Agreement.

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Service (each a "Dispute" and collectively, the "Disputes"), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating litigation or arbitration.

Such informal negotiations commence upon written notice from one party to the other. If the Dispute cannot be resolved through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration or within the competent courts of Cameroon as applicable.

We may make changes to these Terms of Service from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms of Service to stay informed of updates. Your continued use of the site represents that you have accepted such changes.

If you have any questions, complaints, or require further information regarding these Terms of Service, please contact us at:

legal@quantivo.cm